Pergola structure shown in high detail
Frequently asked questions

Answers to your questions, clear and to the point

We've gathered the 19 most common questions about gazebos, pergolas and winter gardens — from delivery times and pricing through installation and materials to warranty and maintenance. If you can't find your answer here, get in touch with us.

17+ years of experience

On the market since 2009 — proven by thousands of customers.

Most installations in Slovakia

The highest number of completed projects across Slovakia.

Post-warranty service within 48 hours

Fast response and service even after the warranty ends.

Guaranteed expert installation

Installed exclusively by our own trained craftsmen.

How to use this page

Start with planning, then move on to the technical details

Most clients begin with timing, cost, and installation. Then come the questions about material choice, dimensions, maintenance, and how the structure fits into the architecture of the house. That's exactly why we've grouped the questions below in this order.

Every answer below draws on our hands-on experience manufacturing and installing pergolas, gazebos and winter gardens. The goal isn't to oversimplify the details, but to present them in a way that genuinely helps you decide.
Frequently asked questions

We've grouped the questions by what you're working through right now. Click a question to reveal the answer.

Delivery & installation

The questions clients ask when they want to understand timing, pricing, and what actually happens on site.

Delivery depends on the size, type, and availability of materials. The standard lead time is usually 6 to 10 weeks.

The price includes the final surface finish, complete turnkey installation at the customer's site, and transport.

Installation usually takes 1 to 2 days depending on the size of the pergola.

Under normal conditions, on-site installation should not exceed two days.

The delivery time starts at 45 days; larger projects take longer.

Dimensions, materials & product fit

Questions about size limits, clear height, choice of material, and matching the architecture of the house.

Pergolas can be made from aluminium or wood, depending on the chosen system and the visual direction of the project.

The Basic Class range reaches a width of up to 7 metres, while the Economic and Top Class ranges do not have the same width limitation.

The usual clear height ranges from 210 to 250 centimetres, depending on possible front shading and the chosen design.

Yes. Wooden pergolas can be adapted to virtually any type of building, from older family homes to modern new builds.

The roof dimension is 340 x 360 centimetres and the mattress dimension is 160 x 200 centimetres.

Lifespan & support

The questions that matter to buyers making a long-term investment in the exterior of their home.

With regular maintenance, the lifespan reaches a generational length.

Yes. The company states that after-sales service is available within 48 hours.

The products are designed to withstand the weather and to extend the usability of the exterior in both sun and rain.

They protect against sun and rain, extend living space outdoors, and combine design quality with long-term functional use.

Gazebo s.r.o. highlights more than 5000 completed projects and 17+ years of experience.

Choosing the right solution

Questions for clients still deciding which type of outdoor structure best suits their needs.

The company offers direct advice on choosing the right type of covered gazebo based on your needs and how you plan to use the space.

Prices are higher for more elaborate solutions and depend on additional equipment and the overall complexity of the gazebo.

Yes. Every product is an original and made to measure.

The company uses the latest technology and tailors each project to the customer, so the exact timing depends on the specific requirements and the type of product.

Need a specific answer?

Let's go through your project together

If your question depends on your terrace, the building, or the conditions on site, the fastest path is a direct consultation.